7.2.4 Parameters Always Available in a Call Case
The parameters described in Table 60, are available in the common group of a call case. Depending on the Service definition that is being used by the Selection Tree which is being edited, this differs. The table lists the fields that come with using the default settings when creating a service definition in RMA.
| Parameter | Function |
|---|---|
| Description | Possibility of submitting a text that acts as a description of the call case. |
| Duration | How long the simulation session should be executed, measured in seconds. The duration affects for how long the selection tree should be executed. |
| Max cost | How much the Max cost for this call case should be. Default Max cost is 100. If the Max cost of the call case is exceeded in simulation, the call case is seen as failed. The trace shows a similar output: Differences found: Max Cost 5.0 NOT enough money for service. Max cost was 2500.0000 |
| Start time | In Start time the user can submit what time the simulation should have as start time. Default is the current date and time. |
| Expected duration | How long the expected duration is, measured in seconds. If the expected duration is exceeded, the call case is considered as failed. |
| Expected cost | How much the expected cost is. If the expected cost is exceeded the call case is considered as failed. |
| Comment | It is possible to add a comment for the call case. This gives a further possibility to explain the purpose of the call case. Any keyboard characters are allowed. |